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June 02, 2023, 08:44:07 pm


SMF - Just Installed!

Care Home Report

Started by Number 6, October 04, 2019, 12:14:23 pm

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Number 6

Interesting to see the kind of language being used in both the report and the NWN article. Previously it had been clear that things at Birchwood had slid to a very low and unacceptable level under the previous provider. Now under WBC control the two key areas of effectiveness and care are rated as good - these being the things that affect the service users most directly and also those things that take the greatest amount of effort to improve. That this has been achieved in a relatively short timescale is to be applauded. It would certainly be more effective and morale boosting for inspection reporting to recognise this and congratulate the team, encouraging future progress, than to be so critical of other areas still needing work? Progress is a series of steps in the right direction not one big leap. Just a thought.

Be seeing you ;-)